Tuesday, April 22, 2008

You won't believe this, I take that back, you just might

I know you don't know this, but Anne McCaffrey is one of my all times favorite authors. I have several of her first edition books here and am trying to get the rest.

Well, I got the bright idea to call some of the local used book stores to see if they might have one or two that I don't. Here's where the amazing part comes in, at one of the places I called, the person had no idea what I was talking about. She said the name wrong, had no idea where the books might be or even what a first edition was. Now I don't expect anyone to keep up with all of the authors out there because there are several and I can't keep up with them, but I do expect a sales person to know the difference between a first edition and a book club edition. I don't feel like that is asking too much of anyone. I had to set here and explain the difference over the phone.

Since I'm Complaining, let me complain about Wal-Mart. A couple of weeks ago, I went there to pick up a few items that I needed for the house. When I got back to the car my brake line broke. Now, that in and of itself isn't why I'm complaining. What really got me was when I went in to use the phone, which they let me do by the way. After telling the associate at the service desk what happened, she offered me the use of their cooler to keep my food from going bad, which I really appreciated very much. But, when I went back with my items that had to be frozen, she was either on break of gone for the day and the people there including one of the managers said that there was no way they could help me with this. The aren't allowed to put customers items in the freezer. That is why I got mad. Not ten minutes earlier, I was offered the use of it only to be told that it won't happen. I called the home office to tell them what happened and was told that the manager would call me, I haven't heard from this person as of yet. Now I'm calling to complain about that. I even go out of my way to not go there. If this is the way they usually treat their customers, I don't see how they are in still in business. Their prices aren't that low and the service isn't worth my time. I can go anywhere else and get decent customer service. I guess Wal-Mart has just gotten too big for their britches. The obviously don't feel as if the customer matters at all. And since they don't feel as if I matter, I can certainly return the favor. I don't want anything they have that badly.

Have a great day and God bless.

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